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Shipping and returns

Free delivery: 

If you purchase for more than 700 kr. the delivery is free. 

Shipping: 

We ship with PostNord or GLS, and the standard shipping price within Denmark is 50 kr. 

We ship from our workshop in Denmark, and the standard delivery time is 2-5 business days. 

Pick-up at workshop: 

We do not have a physical store, but if you do have your heart set on an item, but want to see it in person first, we can arrange a visit. I only arrange visits upon demand, so use the contact form on the website to get in touch.

Refunds and exchanges: 

You have 14 days upon delivery to return your order. If you would like to return your order or if it has a defect, please write to us at broegaardceramics@gmail.com. Please include your order number and what product(s) you would like to return. 

You hold the cost of shipment and the responsibility for the product(s) being packed responsibly and you bear the risk until the package is delivered to us. 

Special made orders:

There is no exchange or refund on special made items with names or other custom details. If the item is broken or flawed upon arrival, please reach out, and you will either get a full refund or your order will be remade depending on the situation. 

Please remember that all of my products are handmade, and not two will be the same. So please check the product description before purchasing to make sure you are happy with the dimensions.  

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